The terms “us”, “we”, and “our” refer to Aspen Digital Life , the website (www.AspenDigitalLife.com) the Digital Legacy Management and the owners of this website. A “Visitor” is someone who merely browses our website. A “Member” is someone who has registered to use our Digital Legacy Management.
The term “User” is a collective identifier that refers to either a Visitor or a Member.
Aspen Digital Life is committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That’s why we have put a policy in place to protect your personal information. You may always visit our site and services without giving us any personal information. In general we try to collect and retain as little personal information as we can to offer our services and products. However we are in the business of helping you manage personal information and thus some collection is inevitable and will vary by product or service. Please read on for more details about our privacy practices.
Our Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person. You may choose to provide personal information to us when you use our website. Because we change our features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:
- Contacting us for any reason, such as by email, including for technical support or customer service
- Using our website, Digital Legacy Management and services when personal information is required for use or participation
The personal information we collect from you will vary depending on the service you are using and how you access it. However, the personal information you provide generally may include but not limited to;
Names, Email address, demographic information, etc.
Because we directly ask you to provide personal information in these cases, you often will be able to tell from our specific requests what types of information we receive from you.
We collect this information for reasons such as:
- To provide you with technical support or customer service
- To communicate with you, respond to your requests, or provide you with updates and information
- To send you emails relating to our services.
Our Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use and process non-personal information to improve our services and products. For example, when you use our website, we may collect data from and about the “commercial electronic mail messages” and “transactional or relationship messages” (as such terms are defined in the CAN-SPAM Act (15 U.S.C. 7702 et. seq.) that are sent to your email accounts. We collect such commercial transactional messages so that we can better understand the behavior of the senders of such messages, and better understand new spam techniques to improve our products and services.
Information Collected by Automated Means
We do not collect or store personal identifiable information through our Digital Legacy Management. The type of information we collect by automated means may vary, but generally includes digital footprint information which can’t be used to identify a person, technical information about your device, such as IP address or other device identifier. The information we collect also may include usage information and statistics about your interaction with our Digital Legacy Management.
We use information we collect by automated means to provide digital footprint management services, understand our users and to determine their preferences. As a result, we can develop and deliver new or modified offerings, which are improved with our users’ preferences in mind.
Here are some of the types of automated data collection that may occur when you use our Digital Legacy Management or Website:
When you visit our website or use our Digital Legacy Management, the browser automatically sends us your Internet protocol (“IP”) address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.
Sharing of Information
- Uploading to our secure cloud-based recognition and classification engine which enables us deliver the intended service. All such information is pseudonymized for total de-identification.
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Aspen Digital Life or others;
- As a result of any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
- With your consent or at your direction, generally as a result of a product or service you have purchased.
In certain cases, you have choices about how we use and disclose collected digital data footprint information. For example, we will ask you before we use such information for any purpose incompatible with those purposes identified in this Notice.
You can also choose not to give us the information we request, as described in the “Information You Provide to Us” section of this Notice. In some cases, if you decide not to provide information, we may not be able to provide you with the service, feature or information you requested.
In some cases, you can stop or limit the information we collect by automated means. Please review the sections of this Notice titled “Information Collected by Automated Means” to learn more about how you may be able to stop or limit our receipt of that information.
You may also exercise and amend your choices by sending an email to us as specified in the “How to Contact Us” section below.
Your Rights Under EU General Data Protection Regulation
The GDPR provides you rights to the follow:
Accuracy. You can request for correction of personal information that we hold about you. This allows you to correct any inaccurate or incomplete information we hold about you either through setting on the website or by contacting us (see contact us section).
Deletion. You can request deletion of your personal information we hold about you. This enables you to ask us to erase or remove personal information if you feel there is no good reason for us to retain or process such personal information or where you have exercised your right to object to processing.
Objection. You have the right to object to your personal information being processed for direct marketing purposes. At your sole discretion you can also object to your personal information being processed where we are rely on a legitimate interest or interest of a third party.
Restriction. You can restrict your information from being processed by sending us a restriction or suspension.
Transfer – You can request us to transfer your personal information to another party in certain acceptable formats.
How We Protect Personal Information
We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls.
Aspen Digital Life protects your data by encrypting it while at rest and during transmission. We use industry standard technologies to encrypt the data transmissions. As secure as these technologies are, they do not guarantee 100% data security. Although we leverage security technologies commonly used in online banking and shopping, we cannot guarantee the security of your information transmitted through our Digital Legacy Management; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Retention of Your Data
It is our legal obligation to retain certain non-identifiable data for as long as we need it for our legitimate business record or legal interest when applicable. We segregate our data so that we keep different types of data for different time periods. When applicable we will delete part or all of such data however, we may also archive part or all of such data or retain it on our cloud storage for data classification research even if your account is closed. In order to retain your data we may have to pseudonymize parts of such data,
particularly following a deletion or suppression of such data. We create Pseudonymized Data by de-identifying all information on our cloud storage and database and replacing them with artificial identifiers or ‘pseudonyms’.
The criteria we use to determine whether we should retain your personal data for as long as necessary include:
- The nature of the data
- Legitimate business operations
- Data Classification research for data we initially can’t classify.
- Our legal obligations in cases of request from public authorities.
Links to Other Sites
Our system is intended for use only for users above the age of 18, we do not knowingly permit users below such age to make use of our Digital Legacy Management or services. If we become aware that we have inadvertently received personal information from a user who is under the age of 18, we will delete the information from our records.
Updates to Our Privacy Notice
This Privacy Notice may be updated periodically to you to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it was updated. Please review this Notice any time you access or use our sites to make sure you have reviewed the most recent version.
How to Contact Us
If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us at;